FAQs

1   What is enroot? 

Enroot is Canada's first company to prepare fresh meals from scratch and deliver on demand. It will revolutionize and simplify how you eat by delivering fresh, healthy, hot and delicious meals to you in minutes. Enroot simplifies complicated meal planning and prepping with a few simple clicks on a smartphone, tablet or computer.  Enjoying a fresh, healthy, and delicious meal is now the quickest and easiest part of your day. 

2    What kind of meal choices are on the menu?

Enroot's carefully curated menu of fresh handcrafted meals changes daily. We always offer meat and vegetarian entrees, salads, plus add-on options including a couple of sides and drinks.

Our chefs source from a variety of local farmers and food producers to incorporate the best and freshest local ingredients available in season into our meals whenever possible. 

Got an idea for a meal? We invite your input at [email protected]

3   How much does each meal cost?

Enroot believes everyone should enjoy healthy and affordable food, every day.  Each enroot meal is priced between $9 and $12 (+tax), including delivery, so you can eat affordable healthy meals every day without breaking the bank.  This is quite affordable in comparison to buying groceries, dining out or ordering take out. 

4    How do I order?

It's just three easy steps: select your meal, order it and eat. Simply go onto enroot's website and with a few simple clicks you select your meal(s), pay with a credit card and your meal will arrive within minutes. 

5    How does the delivery service work?

Once you have ordered, we will deliver your pre-paid meal to you at the curb for free. 

When your food is four minutes away, our drivers will send you an alert (via text message notification) to let you know that its time to meet them outside. This helps to streamline getting your meal to your table lickety split.  

6    How long will it take for my meal to be delivered? 

Enroot delives fresh, healthy and delcious meals to you in minutes.  We'll get your food to you from tablet to table in less time than it takes to do the dishes.  

7    How do I know when my order is arriving? 

When your food is four minutes away, our drivers will send you an alert (via text message) to let you know that it is time to meet them outside. This helps to streamline getting your meal to your table lickety split.  

8    Can I order in advance (prior to day-of)? 

Enroot allows you to spontaneously order when you're hungry and delivers your fresh, healthy and delicious meal in minutes.  Order when you're hungry during our regular delivery times.  Pre-ordering is available for large groups (8 or more) by contacting [email protected].  

9    Why doesn't enroot deliver to my neighbourhood or city? 

Enroot is excited to have launched its service starting in Vancouver's Mount Pleasant, Fairview, Cedar Cottage, Gastown and Strathcona neighborhoods, near where our commissary kitchen is located.  We have big goals to grow this year and expand across the rest of the city and beyond. Stay tuned and we could be in your neighbourhood soon!  

10    Can I see the menu for the week in advance? 

Enroot's menu changes daily and the next day's menu will be posted on our website and social media platforms the evening prior. This is because our rock star chefs are always sourcing the best ingredients and perfecting our menus every day. 

11    What kind of ingredients does enroot use?

Enroot's carefully curated menu and made-from-scratch meals use only the best and freshest local ingredients available in season, including local and organic whenever possible. Our chefs source from a variety of local farmers and food producers to incorporate the best and freshest local ingredients available in season into our meals.  We would be happy to provide ingredient information for any allergen concerns/ dietary restrictions via our live chat on our website.

12    Do you offer gluten free options? 

Many of our entrees will be gluten free and will be clearly marked as such on our website. 

13    How will enroot help with my busy lifestyle? 

Enroot will revolutionize and simplify how you eat by delivering fresh, healthy, hot and delicious meals to you in minutes, wherever you are.  We simplify complicated meal planning and prepping with a few simple clicks on a smartphone, tablet or computer.  

Think of enroot as a lifehack: an easy way to feed yourself, friends or family that fits with your busy lifestyle and budget. Affordable meals with no prep, clean up or hassle. Enjoying a fresh, hot and delicious meal is now the quickest and easiest part of your day. 

14    What kind of packaging does enroot use?

Enroot is committed to environmentally friendly practices and is proud to use premium 100% compostable packaging and cutlery. When you're finished enjoying your meal, we encourage you to help keep food waste out of the landfill by placing your food scraps, packaging and cutlery in your compost or food scraps recycling bin.  

15    Have more questions? 

Contact us at [email protected]